RETURN/REFUND POLICIES:

    1. No returns will be offered on items delivered without any damages or defects.
    2. If the product is wrongfully delivered (different SKU instead of the SKU mentioned in the order confirmation) or has a genuine quality/manufacturing defect, then we are open to extending a full refund or re-fulfilling your order against the return of the product subject to the fact of such defect being established.
    3. To report damage in transit please get in touch with our customer care within 48 hours of delivery (Customer Care Number/email are available on the home page of our website). Our customer care team will look into the issue and revert within 48 working hours.
    4. Refunds will be made (i) within 3-5 working days from the date of receipt of returned goods if the order was already shipped (ii) within 14 working days from the date of cancellation of the order if the order has not yet shipped.
    5. No refunds would be given if the customer has provided the wrong or incomplete shipping address and the courier is not received by us.
    6. Shipping fees shall be deducted if there is a failed delivery attempt by our shipping agency, and/or the package is refused by the recipient.
    7. Notwithstanding anything contained herein, the following products shall not be eligible for return or replacement, viz: Any product that is returned without all original packaging and accessories, including the retail box and all other items originally included with the product at the time of delivery;
    8. All costs of return shipping need to be borne by the purchaser (Unless the item received is defective)

RETURNING A GIFT:

    1. We understand if the gift does not work for you. Please email us at info@azabgazab.com for assistance in returning the item.
    2. All the above conditions regarding the return of goods also apply to the return of gifts.

CANCELLATION POLICIES:

  1. If you have to cancel an order, please do so within 48 hours of placing the order. It is NOT possible to cancel part of your order. We recommend you cancel the entire order and re-purchase the required quantity to simplify the transaction.
  2. If you cancel your order before your product has shipped, we will refund the entire amount subject to deduction of charges if any and if you cancel your order after the shipment but before receipt of the item, the same will be liable for deduction of the two-way shipping costs.
  3. There can be circumstances when the company might have to cancel a particular order.
  4. Your receipt of an electronic or another form of order confirmation does not signify our final acceptance of your order and www.azabgazabstore.com reserves the right at any time after the receipt of your order to accept or decline your order for any reason.
  5. Although our online stock inventory is programmed to update automatically, www.azabgazabstore.com reserves the right at any time after receipt of your order, to inform you via telephone or email, or mobile text about a shortfall in the quantity you ordered of any item. In all such cases, we have the right to either supply you with less than the quantity you ordered or cancel your order with prior notice to you.
  6. If an order is to be cancelled after shipment, the individual return policy of the vendor applies. Vendors charge a return fee in most cases.
Any Questions?

If we still haven’t answered your question, you can contact us below and we will get back to you as

soon as possible.

Customer Support

+91 90566 00431

Send a Message

info@azabgazabstore.com